Withdraw Funds to Your Wallet
When you want your balance back in your wallet, go to the cashier and select withdrawal. Choose which wallet you want to receive the funds — it must match the wallet registered on your account. Enter the amount and submit the request. For first-time withdrawals, you may be asked to complete a quick identity check before the payout is released. That step
only happens once. After verification, withdrawal requests go to the wallet you nominated. The exact timing depends on your wallet provider processing the transfer on their side. OVO and GoPay users typically see the funds appear quickly once our system approves the request.
- Go to Withdrawal — Open the cashier, switch to the withdrawal tab, and choose your registered wallet.
- Enter the Amount — Type in how much you want to withdraw and check the destination wallet details shown on screen.
- Complete Any Verification — If prompted, upload the required document — this step is one-time only for new withdrawal requests.
- Wait for Wallet Confirmation — Once approved on our end, your wallet provider processes and credits the funds to your balance.